Access problem after the new Subscription

Hi

We have been purchased the annual subscription for the SolidWorks student edition. 

The price was the same €60, but I can not access to the Solid work luncher, with the error "Missing or expired licence". 

Can somebody help me?

Attached there is a picture with information about the payment. 

Thanks and regards

Edu SOLIDWORKS Cloud ​​​​​​​