3DX Server Issue

Hi Everyone, I recently got access to 3DX, as I'm taking part in one of the student challenges. I've installed the launcher. When trying to open any apps, I get the following error & the launcher closes. Any suggestions will be greatly appreciated. Thanks a lot. 

Laptop is an Acer Nitro, RTX3050ti. 

"Connection to Provider PLM1.

HTTP server timeout

Retry request or contact your administor to check network environment

the application will exit (please contact your administrator).

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