3DEXPERIENCE launcher is currently performing an action. Please retry later.

Some one please help! When I tried to start download 3DExperience Launcher, it kept prompting that it is performing an action, please try later. This has been like that all afternoon. Is it normal? Really appreciate some advise and input please. Cheers.

Edu ​​​​​​​3DEXPERIENCE ​​​​​​​Launch Issue