Hi,

I recently came across an error despite using the software for several months now. When I tried to update the roles it gave me this error below. I uninstalled and tried reinstalling and now it won't let me redownload it giving me the same error.

Failed to get msi version for UpgradeCode [{5C7513AA-6C00-4BBC-B97C-82558CF10F27}].

Technical details:

The product is unadvertised or uninstalled

Error code: 1605

Unknown key HKEY_CLASSES_ROOT\\Installer\\Products\\645A32A7B1E5D8B46A922382C32F8C55

Action CheckInstalledMsiVersionAction from feature CODE\\win_b64\\InsV6Installation_PRFEXT-DetectDaemon failed.

Action ID: CheckVersionDSlauncherMSI

No idea what this means, any help is appreciated. Thank you.

Edu