3DEXPERIENCE has the absolute worst customer support for students. I'm gonna say it here in hopes that someone sees it - this is really terrible for the company.

I work a lot on engineering projects as a student, working specifically in liquid rocket propulsion field. I have been using 3DExperience CATIA for a while now, and it has truly been great - when it works.

I have recently purchased another year of Engineer for Students subscription, which was supposed to be an upgrade from CATIA. Licensing or whatever it is has been preventing me from using the tools, and there seem to be no place in Dassault System website where a student could ask for support. 

I understand that students are paying pennies compared to big companies, but these small things really matter to students and students are the future of those industries. I personally have been endorsing 3DExperience CATIA and CATIA, but this truly stripped all of my loyalty towards this software. I have to be working on this program for a competition, and I have been, but I have been stagnant due to this seemingly unsolvable issue. 

"You're a mere student, and your endorsement doesn't mean anything. Stop complaining."

Yes, this can be true. However, Dassault Systems must realize that there are extremely passionate students who CAN have significant impact on the views of their product. As a student who once was a huge loyal fan of this software I'd like to say this: fix your support system for students for the sake of yourselves. 

I know nobody will read this, but I needed to rant. I am sad that I have to move on from this software because I honestly loved it. I'm asking for a refund at this point, but I doubt that will even get resolved. NX here I come. :P

Edu