3DEXPERIENCE cant link correctly with solidworks "Login process has been cancelled by user."

I just received my access to 3dexperience for student, my team is using solidworks so we planned on using the cloud services from 3dexp to work on shared files. I downloaded the "design with solidworks" app. when i open soldiworks i get these errors.

 

also how do i access my "3Ddrive" app from this 3dexperience panel?
Edu