3DEXPERIENCE 3D Innovator for Students – Associate certification issue

Hi All!

I have already passed the 3DEXPERIENCE 3D Innovator for Students – Associate exam and now it appears like I didn't even open the exam. I have the badge and all the certification documents. What happened?

Edu ​​​​​​​3DEXPERIENCE CATIA Student Offers ​​​​​​​Certification ​​​​​​​