3D EXPERIENCE for Student, missing role

Hey everyone. I am new to the 3d experience Catia. I just purchased the 3d experience for students but I do not see "3D Experience Catia for Students" in my roles. I only have the 3D Innovator Student , Collaborative Industry Innovator, Collaborative Business Innovator, and Platform Manager. How do I go about getting my roles updated. My purchase email confirms I should have this role. Thanks in advance.

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