MySolidWorks - Admin Tool Issues

Current status:

New Idea

Hello, both me and my fellow Admin in MySolidWorks can very rarely get into the Amin Tool. We get redirected to the a page that simply says "Resource is not available". I have gotten it to work by using the Chrome browser on my personal Macbook but now not even that works. I have tried clearing all cookies, using Edge, Chrome and Firefox and have used personal computers outside of work ones incase there was some security restrictions preventing login. 
Has anyone else experienced these issues? I couldn't find any articles on this but it makes it impossible to add, remove and modify permissions for our users. If anyone has any advice or links to articles it would be appreciated. We figure with it not working on multiple browsers and computers for me or my coworker it must be a failure in the site or our associated with our account but we are open to other ideas.