certification question

Hi everyone,

I got a voucher for the CSWP Exam recently, which is time-limited for this month. While I was taking my first attempt, my laptop got some issue which delayed my solving of the exam, so I failed. I wanted to go for my second trial after fixing the issue with my laptop, but I got a message in the virtual tester indicating that I need to wait for 14 days at least before trying to pass the exam again. Can anyone help me with this issue, since as I mentioned, my voucher is only valid till 31/12/2025.

 

thanks in advance