Can't open STEP file Solidworks Maker 2026

Hello, STEP import is not working. I reinstalled Maker 2026 after this happened initially, but the issue is still occurring. This is the error I'm getting:

 

 

I've tried moving the file to C: and opening there, disabling 3D Interconnect, etc. but nothing is working. I really need this feature to work. Error I'm getting: "The following file names entered were invalid, not found, locked or of an incompatible file type."

 

I'm also attaching the STEP file - it's from IFM's website. I also tried saving a basic SOLIDWORKS part as a STEP and reopening that, but that doesn't work either.