Access Denied

I tired opening solidworks from my desktop application and it asked for the update, I clicked update and nothing happened. I then went to the solidworks website to login and a picture pops up saying "You don't have access to this 3DEXPERIENCE Platform. Not enough 3DEXPERIENCE License on this platform."

What is this and how do I fix it? My solidworks makers license does not need to be renewed for another 4-5 months.