Dear 3DEXPERIENCE platform users,
Please be aware that we will be updating the 3DEXPERIENCE platform to R2026x FD02 on April 25th, 2026*.
| Platform Impacted | Public Cloud 3DEXPERIENCE platform |
| How it Affects You | During this maintenance period there will be downtime on all services following the execution schedule below. Be sure to save your documents on the platform before the beginning of maintenance. |
| Regions affected by update |
|
Update schedule* detailed by Region
EUROPE (UTC +2): 04:00 to 18:00 on Saturday, April 25th
INDIA (UTC +5.30): 07:30 to 21:30 on Saturday, April 25th
SINGAPORE / CHINA (UTC +8):10:00 on Saturday, April 25th to 00:00 on Sunday, April 26th
KOREA /JAPAN (UTC +9): 11:00 on Saturday, April 25th to 01:00 on Sunday, April 26th
AUSTRALIA (UTC +10):12:00 on Saturday, April 25th to 02:00 on Sunday, April 26th
US-EAST (UTC -4):22:00 on Friday, April 24th to 12:00 on Saturday, April 25th
US-WEST (UTC -7): 19:00 on Friday, April 24th to 09:00 on Saturday, April 25th
BRAZIL (UTC -3): 23:00 on Friday, April 24th to 13:00 on Saturday, April 25th
*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE platform SaaS Availability page.
Post Update Actions
Explore our latest features by updating your Desktop apps and Open Apps.**
You have two weeks (until May 9th) to perform the update of Desktop Apps. Starting on May 10th, the update will become mandatory at Desktop Apps launch.
Connect to the 3DEXPERIENCE platform to access the latest functionality
To fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed.
If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!
Prepare for the upgrade
Review the 3DEXPERIENCE platform on cloud upgrade guide here
Discover what's new in 3DEXPERIENCE platform R2026x FD02 here
Click here for Tips to improve native apps installation
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE platform on cloud here
If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud of the User Assistance for more information.
