솔리드웍스 중복 구매 환불(Refund for duplicate charge)

Hello,

I recently purchased "SOLIDWORKS Design Premium for Students 2026".

Since I did not receive the serial code via email, I followed the instructions in the guidance email and re-entered the payment page. However, instead of receiving the code, this unfortunately resulted in an unintended duplicate purchase.

Could you please process a refund for the duplicated transaction?
Edu