Unable to access 3DX CATIA Launcher despite having an active license

I am trying to launch my 3DX CATIA platform to access some of the design workbenches (part design, assembly design, etc.). However, I ran into the following error during the launch:

This is despite the fact that I have an active subscription of 3DX CATIA for students:

Is there something I am missing either from my subscription or my installation?

Edu 3DEXPERIENCE CATIA